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Engineer

London

The Systems Engineer will work as part of the Engineering team to deliver excellent client service, support and maintenance for all video/IT equipment at The Mill's main office in Windmill Street . The Mill's departments include Flame suites, Colour Grading suites, AFX, Studio, 3D, Tech Ops and Beam.
The Systems Engineer will maintain, support and upgrade onsite and offsite equipment, software and cabling and provide advice and support to Clients, Producers, creative artists, technical staff and senior management with regard to technical issues.

    Requirements

     
    • Experience as a Systems Engineer in a VFX environment
    • Experience of Linux/MacOS/Windows operating systems
    • Some experience of the following Autodesk Flame/Flare/Smoke, Baselight, Adobe CC, Nuke, Maya
    • Broadcast quality monitoring, Television standards, both regional and international
    • Some experience of first line support of workstation, network and server infrastructure
    • Support of Microsoft Office systems and laptops
    • Video/Audio wiring and routing.
     
    Desirable
    • System admin including Active Directory, Quest, NIS, DHCP and DNS
    • Installation using Kickstart, Casper and Puppet
    • Monitor calibration.

    Testimonials

    • Carole Le Goff

      Product Director, Connected Home CTO team, France

    • David Relf

      Customer Technical Support (CTS) Telco, Technicolor Connected Home, UK

    • Sapna Rai

      Video Software Engineer, Emerging Products, US

    • Miquel Mora

      Creative Director, Spain

    • Ramesh Silvarajo

      Director Customer Program Management, Connected Home, Malasia

    • Michael Chrabaszcz

      Head of Engineering, Connected Home Office of the CTO, US

    • Teddy Florent

      Senior Director, Head of Consumer Electronics & SoC Product Management, France

    • Franck David

      Project Manager, Connected Home/Over-The-Top Services, France

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    Carole Le Goff

    Product Director, Connected Home CTO team, France

    I am currently responsible for Connected Life Services product management. As a product director, I identify new business opportunities for Connected Home as well as defining new solutions for these markets. That means working solution definition, profitability, partner-identification, development follow-up and launch, all while doing market and competition surveys.

    I am also project leader in a joint Innovation Project on data analytics and machine learning in the Internet of Things. It's a collaboration between the Connected Home and Research & Innovation teams.

    A few years ago, I had the opportunity to be strongly involved in the creation of Smart Home Services, a completely new solution area for Connected Home. Smart Home is also about providing a complete end-to-end solution with an ecosystem made of sensors, gateway, cloud platform, services and applications with operational services. The challenge was to create and develop such a solution with a small team in a complete new area for Connected Home.

    Technicolor has offered me the opportunity to strengthen my product management experience in a variety of professional contexts. I started as a Customer Product Manager on set-top-boxes for the EMEA market, working on products customization for network service providers. Then I worked as Software Product Line Manager on set-top-boxes, managing a home-made middleware solution for the hybrid set-top-boxes market. After this, I was involved in the launch of our Smart Home services - involved not only in product management but also managing external partnerships as well as business development. Now, in the CTO team, I identify strategic areas for Connected Life services involving data analytics and machine learning as a way for our customers to monetize data through new services.

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    David Relf

    Customer Technical Support (CTS) Telco, Technicolor Connected Home, UK

    The day-to-day role for Customer Technical Support varies around the world, but my personal direct responsibility is to look after the UK and Ireland firmware we supply to our customers, and provide lifetime support for the project.

    Our primary customer is a reseller, rather than an ISP - which is who we normally sell to. This means the requirements are a little different to what's needed with a direct sale to an ISP - I have to be more inventive getting features prepared and integrated into the firmware to allow the reseller to provide customization features to the ISPs they service. The firmware customization process is all about communication with a customer and gathering their requirements.

    I focus heavily on the Graphical User Interface (GUI) to make sure the user has the simplest experience possible. By developing the GUI, the parts I create can be reused by others around the world for their projects. Dealing with the faults is where we get the biggest challenges, whether it's a bug or helping a customer figure out their network issues with the tools we have available. The thing that keeps the job interesting is the ever evolving technology, and challenges that the ISP's deliver us on a daily basis.

    Last year I was given the opportunity to work on a new customer in the Middle East. We were working on the new Homeware software, which was in its early days, so the challenges were new and the network setup complicated. This made the working day very short and some of the conversations heated, but it was definitely the most interesting project I have worked on.

    The best thing about being at Technicolor is the people, colleges you have known for years become your friends and knowing people you depend on makes a massive difference to your daily life, it also makes it harder when they move on too, but that's just what our industry is like.

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    Sapna Rai

    Video Software Engineer, Emerging Products, US

    I am currently working on developing a scalable solution to transcode SD content to HDR format for mass consumption. Right now, my role involves defining, architecting and developing features for this product to meet scale (10,000 movie uploads) and performance (bulk transcode) while making sure the video quality meets the standard that Technicolor is known for.

    This was my first project at Technicolor. We started with a very basic prototype based on ideas from product marketing, then we learned from initial demos, iterated over feature requirement in PRD and finally planned a software roadmap for the product. We had to solve several technical challenges while learning about new technologies and new programming languages in the process, which made it exciting and challenging at the same time.

    The best part of my job is the freedom and responsibility of taking a brilliant concept from R&D - such as HDR technology - and building a product that wows our customers. Most of this is possible due to the open collaborative nature of the teams within Technicolor. I also like the fact that we have the opportunity to see innovations from other teams within Technicolor, through things like hackathons, talks and presentations. These initiatives not only help us to learn but also contribute to the broader vision of Technicolor.

    I do feel there are opportunities to progress, both technically and on the management side. I have not explored a lot yet, since this is my first year at Technicolor and the Emerging Products team and HDR technology is very new. But it's something I'm keen to explore in the future.

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    Miquel Mora

    Creative Director, Spain

    As Creative Director, my role embraces User Experience, Broadband and Video Solutions, meaning there's lots of variety in the projects I take on. I'm based in the Design Office in Boulogne. The office was only established last year, so there are plenty of opportunities for me to make my mark - and the way we plan to evolve in the future is really exciting.

    It's great being able to work with such an amazingly brilliant creative team. Between us, we cover multiple specialities like Interaction, Product, User Interface and Prototyping, and we also work hand in hand with Product Management, our Marketing teams and end users. When you're rubbing shoulders with the best people in their fields, you can't help but learn from each other's experiences and grow as a team. We're proud of the way we all pull together to create the most innovative products and services for our clients.

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    Ramesh Silvarajo

    Director Customer Program Management, Connected Home, Malasia

    Five years ago, I was a Customer Technical Support Engineer in our Set-Top Box Department. Now, I'm responsible for planning, executing and delivering a customer program in SEA for APAC - which involves leading a brilliant team of Customer Program Managers and Customer Technical Support professionals. I think the way I've progressed says everything about the way Technicolor identifies potential and nurtures career growth.

    I've been involved in some amazing projects, like IZE Smart Home. This was a first for us, a complete departure from the projects we had traditionally done as a box manufacturer, and involved an ecosystem solution with Technicolor at the center as a system integrator. The projects can be challenging but we always win through thanks to the great people we have here - people who make the seemingly impossible a reality. I've also enjoyed working closely with some interesting customers on early technical issues, validation, acceptance and support during pre-sales, new product introduction and maintenance phases. Liaising with customers to deliver the project definitely makes the experience more memorable.

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    Michael Chrabaszcz

    Head of Engineering, Connected Home Office of the CTO, US

    I provide technical direction for new concepts and products that are being considered by the Office of the CTO. It's a fascinating role that involves product evaluations, proof of concepts and demonstrations for shows, as well as UX, planning, estimation and coordination.

    My most exciting project so far was an early stage concept of an IoT system for home automation. As an initiative for the Office of the CTO, we develop and experiment in new technologies. Research is leveraging some of our existing IoT technologies to identify specific behaviors and detect anomalies, and future objectives include engaging social applications: This is a very exciting and growing field!

    What I love about Technicolor is the passion people have for technologies. We have an exceptional collection of experts here who collaborate to ensure we stay at the leading edge. We're committed to creating the future of technology - which means lots of opportunities to progress and grow.

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    Teddy Florent

    Senior Director, Head of Consumer Electronics & SoC Product Management, France

    I lead a product team that defines imaging and sound technologies for TV, set-top boxes, mobiles, tablets and cameras. My job is to identify areas of innovation. I'm both a thinker of new ideas and an entrepreneur involved from concept to delivery, including defining the go-to-market strategy and acting as the ambassador for our product and market lines. Since our reach extends from California to China, Taiwan and Korea, the world is our playground. I'm working on our first mobile technology licensing deal, which involves pioneering market penetration in China for our Technology Division.

    You really have the best of both worlds working for Technicolor. We have a leading position in a number of markets, so there's the stability of being part of a mature business. But we also offer a dynamic start-up environment that welcomes individual creativity. If you achieve results, there will be plenty of opportunities to move either horizontally or vertically - as my career here shows.

    Close the overlay

    Franck David

    Project Manager, Connected Home/Over-The-Top Services, France

    I lead a product team that defines imaging and sound technologies for TV, set-top boxes, mobiles, tablets and cameras. My job is to identify areas of innovation. I'm both a thinker of new ideas and an entrepreneur involved from concept to delivery, including defining the go-to-market strategy and acting as the ambassador for our product and market lines. Since our reach extends from California to China, Taiwan and Korea, the world is our playground. I'm working on our first mobile technology licensing deal, which involves pioneering market penetration in China for our Technology Division.

    You really have the best of both worlds working for Technicolor. We have a leading position in a number of markets, so there's the stability of being part of a mature business. But we also offer a dynamic start-up environment that welcomes individual creativity. If you achieve results, there will be plenty of opportunities to move either horizontally or vertically - as my career here shows.

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    • Technology, Product Development & Delivery, London, England, United KingdomRemove